What They’re Saying.
Since 2005, Caravel Law (formerly Cognition LLP) has transformed the delivery of legal services and solutions for businesses by deploying a lean overhead, technology-based model that utilizes more operationally-experienced lawyers.
Several years ago, we launched Net Promoter Score as a way to get direct feedback from our clients at regular intervals. As part of this process, we ask clients one simple question: “On a scale of 0-10, how likely are you to recommend Caravel Law to a friend or colleague?”.
In an industry that averages net promoter scores of approximately 17%, Caravel Law is proud to be consistently around 70%! This is a score that is on-par with some of the greatest companies on the planet.
Here are some comments left by our amazing clients:
I have always been, and continue to be, impressed by Alexander Stack’s high level of expertise in the field, his responsiveness, and his ease of communications.
Anji [Banka] and the Caravel Law team were a pleasure to work with. They are clearly experts in their field. They offered great guidance to our startup and were extremely responsive. I’d highly recommend working with Caravel Law to any startup.
Fast and efficient, my request was time sensitive and the response from Bernadine [MacAulay] was exceptional. The advice was clear and concise and allowed me to negotiate the offer with confidence.
I have dealt with Dan Black for many years and find him professional, down to earth, honest and speaks in terms I understand, not a lot of “Legalese”.
Dedicated to helping – Dan McKay has assisted me very much in the past – and continuing to do so.
David Cummings provides efficient, timely, and excellent advice.
Great experience and great lawyer with Ian Ness. Thank you. Outstanding lawyer at a reasonable rate.
I have worked with Jason Rosen on many transactions. Jason Rosen is an excellent corporate lawyer and he is the main reason why I chose Caravel Law.
Jeff Klam has been extremely responsive, proposing practical solutions and has demonstrated his capabilities in advising on cross boarder M&A and financing transactions, all at a fraction of the cost of a Bay Street firm.
First of all the lawyer that works with us, John Tyrrell, has great experience, and offers very practical advice. Secondly, I think the rate is something reasonable which differs from these law offices in downtown Calgary.
Robert [Bosenius] is wonderful – responsive, and personable. The rates you offer motivate me to consult more frequently since it’s not going to break my budget. I feel I get excellent value and service. I have already recommended Caravel many times.
Sonny [Bhalla] has … done an excellent job
Excellent advice from Tom [Caldwell]. Always making time for us.
I have a long-standing relationship with one of your lawyers who always tries to be very responsive, explain things clearly in a way I can understand, and is thorough. This promotes trust. As an aside, he does tend to believe he needs to work weekends and holidays to keep me happy – I’ve reminded him several times this isn’t the case!
Your team are professional, provide prompt support in compliant with business timelines with ethical approaches, that is very important. I just hope you do not change your fee schedule after this survey!
I was treated with respect and my lawyer moved quickly and efficiently through the process for me. I felt confident that she had my best interest at heart.
We had another law firm let us down and Caravel was able to jump on board last minute and help get everything done in a short period of time.